Privacy policy

Privacy Policy

Introduction
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.detect-ed.com (the "Site").

Personal Information We Collect
When you visit our Site, we automatically gather certain details about your device, such as your web browser, IP address, time zone, and installed cookies. As you browse, we also collect information about the specific web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This is referred to as "Device Information."

We collect Device Information through the following technologies:

  • Cookies: These are data files placed on your device or computer, often including an anonymous unique identifier. Learn more about cookies and how to disable them at www.allaboutcookies.org.
  • Log Files: These track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: These are electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect information such as your name, billing and shipping addresses, payment details (including credit card information), email address, and phone number. This is referred to as "Order Information."

When we mention "Personal Information" in this policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information
We use the Order Information we collect to:

  • Process and fulfil orders (including payment processing, shipping, and sending invoices and order confirmations).
  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide you with information or advertising about our products or services, in line with your preferences.

We use the Device Information we collect to:

  • Screen for potential risk and fraud (especially your IP address).
  • Improve and optimize our Site (e.g., by analyzing how customers browse and interact with the Site and evaluating the success of our marketing campaigns).

Sharing Your Personal Information
We share your Personal Information with third parties to help us use it as described above. For example:

  • We use Shopify to power our online store. Learn more about how Shopify uses your Personal Information here.
  • We use Google Analytics to understand how customers use the Site. Learn more about how Google uses your Personal Information here. You can opt out of Google Analytics here.

We may also share your Personal Information to comply with laws and regulations, respond to legal requests, or protect our rights.

Behavioural Advertising
We use your Personal Information to show you targeted advertisements or marketing communications that may interest you. To learn more about how targeted advertising works, visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising using the links below:

You can also opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal.

Do Not Track
Please note that we do not change our Site’s data collection and usage practices when we see a Do Not Track signal from your browser.

Your Rights
If you are a European resident, you have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us using the information provided below.

Additionally, if you are a European resident, we process your information to fulfill contracts (e.g., if you make an order through the Site) or pursue our legitimate business interests. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention
We will retain your Order Information for our records unless and until you ask us to delete it.

Changes
We may update this privacy policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us
For more information about our privacy practices, or if you have questions or concerns, please contact us by email at contact@detect-ed.com